There are numerous problems with Windows that can be remedied by executing a reset. However, there’s a risk it won’t work if you’re resetting your Windows 10.
In other words, you can get an error message like “There Was A Problem Resetting Your PC” after or during the Windows 10 reset procedure. You might not be able to access Windows 10 if you see this problem.
Officials from Microsoft have confessed that a flaw in Windows 10 is to blame for the problem. Meanwhile, there are a few things you may do to work around the problem until it is resolved.
Since Microsoft is aware of the bug, they provide precise details on the circumstances in which you can encounter it. However, there are some restrictions, such as:
- The PC you bought came with Windows 10 pre-installed and was not an upgrade from Windows 7 or Windows 8.1.
- When preinstalled apps are compressed by the PC maker, they take up less disc space.
You made a USB recovery drive using the Windows 10 “Create a recovery drive” function. - You booted your computer with the USB recovery disc, picked Troubleshoot, then Reset this Computer, then Remove Everything.
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Contents
There Was An Issue Resetting Your Computer
Some methods, such as the ones listed below, can assist you in resolving this problem:
1. Start-up Repair
Step 1: The first step is to connect your “USB recovery drive” to your computer.
Step 2: Press the “Restart” button on your computer.
Step 3: When the command “Press any key to boot from device…” appears, follow it. Follow the instructions and press any key.
Step 4: If the bios does not specify it, the boot order may need to be modified. Here are the steps to follow.
When the manufacturer’s logo appears, hit Esc, F8, F12, or F10 to exit. When the logo displays on the screen, the button you should push switches from manufacturer to manufacturer.
When you push the button, the BIOS setup, BIOS setup utility, or Boot options will appear. Depending on your manufacturer, the placement will differ.
You will be presented with numerous boot options after selecting Boot options. Select USB boot (or CD/DVD boot, depending on what you’re using).
If you choose BIOS Setup, you can use the arrow keys to get to the Boot section. Make sure your USB recovery device is at the very beginning of the boot sequence. After you’ve saved your modifications, restart your computer.
NOTE: There will be a number of alternatives available depending on your computer. For specific information, consult your handbook.
Step 5: On the Install Windows page, select “Repair your computer.” Select “Troubleshoot” from the drop-down menu. Select “Advanced Options” from the drop-down menu.
Step 6: Select “Start-up Repair” from the drop-down menu.
2. Recovering Data From a Hard Drive
Remember that you should only use this procedure if you are certain you do not want to lose all of your personal files.
Step 1: Make sure your computer is connected to your “USB recovery disc.” Restart your computer by pressing the “Start” button.
Step 2: When the command “Press any key to boot from device…” appears, follow it. Follow the instructions and press any key.
Step 3: On the Install Windows page, select “Repair your computer.” Select “Troubleshoot” from the drop-down menu. Select “Advanced Options” from the drop-down menu.
Step 4: Select “System Image Recovery” or “Recover from Drive” from the drop-down menu. Next, follow the directions on the screen.
3. Troubleshooting Windows Issues
Although bootrec.exe does not promise that your boot troubles will be resolved, it’s worth an attempt if you’re having problems.
Step 1: Make sure your computer is connected to your “USB recovery disc.” Restart your computer by pressing the “Start” button. When the prompt “Press any key to boot from device…” appears, press any key. Follow the instructions and press any key.
Step 2: On the Install Windows page, select “Repair your computer.” Select “Troubleshoot” from the drop-down menu. Select “Advanced Options” from the drop-down menu.
Step 3: Select “Command Prompt” from the drop-down menu. Type the following instructions, pressing “Enter” after each one.
/fixmbr bootrec
/fixboot bootrec
/scanos bootrec
/rebuildbcd bootrec
If the difficulty with booting remains, try restarting your computer to see if the process worked. After you’ve done this, you should get a notice indicating whether or not the booting procedure was lucrative.
4. Reinstalling Using Command Prompt
This is the process to take if you’re having trouble reinstalling Windows.
Step 1: Make sure your computer is connected to your “USB recovery disc.” Restart your computer by pressing the “Start” button. When the prompt “Press any key to boot from device…” appears, press any key. Follow the instructions and press any key.
Step 2: On the Install Windows page, select “Repair your computer.” Select “Troubleshoot” from the drop-down menu. Select “Advanced Options” from the drop-down menu.
Step 3: Select “Command Prompt” from the drop-down menu. Press “Enter” after typing “notepad.” In the dropdown menu, select “All Files” (in front of File Name).
Step 4: Locate the letter on your USB device that is being used to boot into Windows (such as D or F). In the command prompt, type “d:” and then click “Enter.”
Step 5: In the command prompt, type “Setup” and press “Enter.”
The Windows installation guide should now appear. Follow the on-screen directions to install Windows. You can either reinstall it on top of your previous version or start over.
5. Using the Command Prompt to Run SFC and DISM
Corrupted Windows files or registry files could be the cause of this issue. In this situation, the SFC scan and DISM commands from the command prompt can be used to resolve the issue. If you can’t get into Windows, the SFC scan from the start menu is still a viable option.
Step 1: Make sure your computer is connected to your “USB recovery disc.” Restart your computer by pressing the “Start” button. When the prompt “Press any key to boot from device…” appears, press any key. Follow the instructions and press any key.
Step 2: On the Install Windows page, select “Repair your computer.” Select “Troubleshoot” from the drop-down menu. Select “Advanced Options” from the drop-down menu. Select “Command Prompt.”
Step 3: Type “sfc /scannow /offbootdir=d: /offwindir=d:windows” into the command prompt and hit “Enter.” The “d” in “offbootdir=d:” refers to the drive where Windows is installed, and the path “d:windows” in “offwindir=d:windows” refers to the location of the Windows files.
STEP 4:It’s important to note that the Windows drive letter is not the same as the “My Computer” drive letter. If your Windows is installed on drive “C:” in Windows 10, 8, or 7, it will be installed on drive “D:.”
Step 5: Now wait until the scan is finished and the results are displayed. When the scan is finished, you will receive one of two messages: either no errors were identified or the problem has been resolved.
Note: Run the scan at least three times to ensure that it is completely evaluated and confirmed.
It’s also a good idea to run the DISM tool after that, regardless of whether SFC found/resolved the issues. DISM will repair the Windows operating system if you use the installation disc. You can run DISM at the same command prompt if you follow these procedures.
Step 1: Press “Enter” after typing the command “mkdir c:mount.”
Step 2: Now type “DISM.exe /mount-Image /Image” on the command prompt.
/mount /index:1 /file:d:sourcesinstall.wim
“dir:C:mount /readonly” and then “Enter” again.
Step 3: Now you must wait for the system to mount your image until it displays the message “mounting image,” followed by the message “Operation finished successfully.”
Step 4: Now type “dism.exe /Online /Cleanup-image /Restorehealth /Source:c:mountwindows /LimitAccess” into the command prompt and hit “Enter.”
You should run the SFC scans again after that to be sure. After you’ve completed the third SFC scan, restart your computer. You should be able to repair any corrupt Windows files this way.
6. Restore the System
You can also use a System Restore to resolve the problem. If your machine does not have any System Restore locations, this procedure will not assist. This operation can be carried out even if you are unsure whether your computer has any System Restore options.
Step 1: Make sure your computer is connected to your “USB recovery disc.” Restart your computer by pressing the “Start” button. When the prompt “Press any key to boot from device…” appears, press any key. Follow the instructions and press any key.
Step 2: On the Install Windows page, select “Repair your computer.” Select “Troubleshoot” from the drop-down menu. Select “Advanced Options” from the drop-down menu. Now select “System Restore” from the drop-down menu.
Then, following the on-screen instructions, select the Most Recent point you want to visit.
7. Clean Install
Finally, if none of the above options work, you can try a fresh Windows installation from a USB or DVD. All that is required is that the Windows installation DVD be inserted and the computer be turned on.
The installation medium (USB or DVD) will be booted and the drive formatted when you press the key. To reinstall Windows, follow the on-screen instructions.
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Conclusion
In this article, we will show you how to easily reset and correct any errors that you may experience on your Windows 10/ 8.1/ 8 computer.
