There are several things that can go wrong when using Windows Update to retrieve and install updates for your Windows 10 machine. If Windows Update fails to download and/or install updates, for example, the affected user will receive an error message with the error code 0x80080005.
Users who have this problem are unable to install the Windows updates that are available for their computer, which can be fairly embarrassing given that Windows updates frequently contain important/integral patches and fixes.
- 1 Windows Update Error Code 0x80080005
- 1.1 Solution 1: Uninstall Third-party Security Products
- 1.2 Solution 2: Use a Troubleshooter To Reset Windows Update Components
- 1.3 Solution 3: System Volume Information Folder
- 1.4 Solution 4: Reset The BITS
- 1.5 Solution 5: Delete Update Files
- 1.6 Solution 6: Changing Group Policy Settings
- 1.7 Solution 7: Making Registry Changes
- 2 Conclusion
Windows Update Error Code 0x80080005
The most common causes of this problem include a conflict between Windows Update and a third-party security programme installed on the computer, an Access Denied issue with the security descriptors of the Background Intelligent Transfer Service (BITS).
The affected computer’s inability to access the System Volume Information folder, and an issue with one or more Windows Update components. If you’ve been a victim of this issue, the following are the most effective methods for resolving it:
Solution 1: Uninstall Third-party Security Products
Windows 10 users don’t need third-party antivirus, anti-malware, or firewall software because Windows Defender and Windows 10’s built-in firewall protect them from all threats.
However, many Windows 10 users continue to install one or more third-party security apps, which can cause conflicts with Windows 10 and a range of issues, including Windows Update failing with error code 0x80080005.
If you’re encountering this issue and have one or more third-party security products installed, uninstall or temporarily disable them, clean up any traces or residual files they leave behind, restart your computer, and see if that solves the problem.
Solution 2: Use a Troubleshooter To Reset Windows Update Components
If one or more Windows Update components on your computer are broken and creating this problem, you can either reset them or try to repair them, which should fix the problem. Follow these instructions to reinstall Windows Update components on a Windows 10 PC:
Step 1: Go here to download the Windows Update Troubleshooter for Windows 10. To run the troubleshooter, go to the folder where it was downloaded and double-click it.
Step 2: If you follow the onscreen instructions and run through the troubleshooter, it will reset your computer’s Windows Update components.
Restart your computer when the troubleshooter finishes to determine if you can successfully download and install updates through Windows Update.
Solution 3: System Volume Information Folder
If your computer is unable to access the System Volume Information folder, you may quickly resolve the issue by completing the following:
Step 1: Right-click on the Start Menu button to open the WinX Menu.Go to the WinX Menu and select Command Prompt to launch an elevated Command Prompt (Admin). In the elevated Command Prompt, type the following commands:
Step 2: Allow enough time for the command to finish. You should now be able to close the elevated Command Prompt.
It’s time to restart your computer.
Solution 4: Reset The BITS
Last but not least, manually resetting the BITS service’s security descriptors, as well as virtually all other Windows Update components on your computer, is a very effective solution to this problem. You’ll need to do the following to put this solution into action:
Step 1: Right-click on the Start Menu button to open the WinX Menu. Go to the WinX Menu and select Command Prompt to launch an elevated Command Prompt (Admin). Type the following commands into the elevated Command Prompt one at a time, pressing Enter after each one and waiting for one command to complete properly before typing in the next:
Step 2: You should now be able to close the elevated Command Prompt. It’s time to restart your computer.
When the machine wakes up, run Windows Update to see if updates were successfully downloaded and installed.
Solution 5: Delete Update Files
Some Windows files/configurations may have been corrupted during the download process. Corruption is frequently caused by a bad internet connection or packet loss in the internet service. As a result, in this step, we’ll erase these update files. As a consequence:
Step 1: Press “Windows” + “R” to bring up the Run prompt. At the command prompt, type “Services.MSC” to launch the service management window. “Windows Update” and “Background Intelligent Service” can be found in the service management box by scrolling down.
Step 2: Changing the startup type of the Windows Update service to Disabled. Select “Disabled” as the starting type by double-clicking each one. Click “Stop” to turn them off, then save your changes.Then go to the following folder in your root directory.
Step 3: To delete files from your computer, enter the folder, select all files with “Ctrl” + “A,” then press “Shift” + “Delete.” After deleting the files, go back to the service management window and enable both of the services that were disabled earlier.
Step 4: Press “Windows” + “I” to access the settings menu, then pick “Update and Security.” Click “Windows Update” in the left pane, then “Check for Updates.”
Check to see whether the issue still exists.
Solution 6: Changing Group Policy Settings
It may be necessary to make changes to the group policy to allow it to download some repair content directly from the Windows Update servers in some cases.
This feature is usually turned off by default for most people, however it can sometimes help in the update process. You’ll need to do the following to make this possible:
Step 1: Press “Windows” + “R” to bring up the Run prompt.Hit “enter” after typing “gpedit.msc.” Double-click the “Administrative Templates” option, then the “System” folder after that. In the right pane, double-click the “Specify Settings for Optional Content Installation” option.
Step 2: Select “Download Repair Content and Options Features Directly” after checking the “Enabled” box. Click “Apply” and then “Ok” to save your changes. After that, check to see if the problem still exists.
Solution 7: Making Registry Changes
In some cases, making registry changes can help us solve the problem, but because the list of changes is so long, a user assembled them into a script that you can run on your computer to permanently fix the problem. As a consequence:
Step 1: From the context menu of any point on your desktop, choose “New>Text Document.” The lines below should be copied and pasted into the newly created document.From the “File” drop-down menu, choose “Save As.”
Step 2: Select “All Types” from the Format selection and type “Fix.reg” in the file name field. Click “Save” once you’ve located a suitable spot.The changes should be implemented automatically if you run the file from that location.
Check to see if the issue is still present.
There are a few things you may do to avoid the error code 0x80080005, which occurs when you try to upgrade your operating system.
However, there are certain general precautions to take if you wish to avoid Windows Update difficulties in general, and this one in particular.
Maintain your system by updating it on a regular basis. Although Windows is updated on a regular basis, not all of the updates are installed automatically. For drivers that aren’t installed by default, optional updates are also available.
To get them, go to Settings, then Windows Updates, then View Optional Updates, as shown in the screenshot below. After that, go to the Driver updates section to find the available drivers. All that’s left to do now is select which ones you want to install and click the Download and Install button.