4 Ways To Fix Netflix Code NW-2-5 Error


If you want to watch movies and TV shows from all around the world, Netflix is the software to use. You can have virtually any new movie, show, or cartoon delivered to your living room to all of your devices for a little fee.

A handful of Netflix exclusives are also available only to Netflix subscribers. Netflix, like any other piece of software, might malfunction from time to time, resulting in error messages like this one.

It’s usually not a difficult problem to solve, but individuals don’t always know where to begin. Let’s look at this issue more closely!


What Is The Meaning Of Netflix Code NW-2-5 Error?

This error occurs at random, and users have no means of knowing when they will be confronted with it. However, according to some user reports, the most of these issues appear to occur after Netflix delivers a big update.

Because different things worked for different people and you never know what caused your unique difficulties, there is no one-size-fits-all solution to this problem. However, it’s worth investigating and putting some of the possibilities to the test.

 1. Disable BT Parental Controls to Fix Netflix Code NW-2-5 Error

This was the source of the difficulty for certain users who use BT as their Internet provider. Customers of this provider have the option of using their BT Parental Controls, which allow them to control what other users see and prohibit content from reaching their children.

However, it looks to be interfering with Netflix, so you should disable them while watching Netflix.

Use the credentials provided by your Internet provider to access My BT. Scroll down to the bottom of the page until you see the Your Package option. From the drop-down option, choose Manage Your Extras. After you’ve found BT Parental Controls, click Manage BT Parental Controls. To turn the slider off, move it to the off position.

2. Workaround

Solution 1 should work for most people, but some customers have reported that everything remained the same after turning off BT Parental Controls. This is a workaround that does not necessitate turning them off.

Retune all stations and factory reset your TV before continuing. Because the issue must be with your Internet provider or the BT Parental Controls, you’ll need to set up a portable hotspot on a phone that has an active mobile Internet connection.

After connecting to your phone’s hotspot, go to Netflix and log into your personal account.
After you’ve verified everything is working, connect to your other Internet connection (the one that’s giving you trouble) and the error should go away.

3. Restart Everything 

The majority of people have found that interconnecting things from the ground up works best. The finest thing you can do is to perform the following:

On the Netflix device you’re using, turn off the Internet. After unplugging the Ethernet wire or turning off the Wi-Fi, reconnect everything. Although this strategy appears to be extremely simple, it has assisted a great number of people.

4. Reset Your DNS Settings 

Regardless of which device you use to view Netflix, open up your DNS settings and disable any proxy settings you may have set up. The original DNS address should not be a problem.


If you’ve followed all of these steps but still have a Netflix Code NW-2-5 Error, you’ll need to contact your internet service provider. It’s possible that your modem, router, or streaming device has a physical problem, but it’s more likely that your internet connection is the problem.

Issues with your internet service provider might sometimes produce Netflix code NW-2-5. When the internet service provider’s equipment is rectified, these issues are usually resolved. If the issue goes away after a while, it was almost certainly caused by your internet service provider.

Netflix expects nonstop entertainment, and you’ve set aside time to relax. Any barrier or problem might gradually ruin your mood, so even if you’re cancelling your membership, it’s best to plan ahead of time. You now understand what Netflix code nw-2-5 is and how to fix it.

As victims of the same difficulty, we believed it was our responsibility to help other customers resolve Netflix Code NW-2-5 Error or Netflix error nw-2-5 and enjoy limitless Netflix without interruption. This step-by-step guide is our attempt to cover all of the options for resolving your problem. Have a good time streaming!